Legal
Privacy Policy
This Privacy Policy explains how Apex Video Promotions collects, uses, stores, and protects personal information when you use this website, contact us, book a consultation, or enquire about our services.
Business identity
Apex Video Promotions is the trading style of PPGreens Ltd.
Company details
PPGreens Ltd
Company registration number: 15079267
What information we collect
We may collect the following information when you use our website or contact us:
- Name
- Business name
- Email address
- Phone number
- Website address
- Information you provide through forms, booking tools, or consultation requests
- Information about your project, business, and marketing requirements
- Technical data such as IP address, browser type, device type, pages visited, and website usage data
How we collect information
We may collect information when you:
- Submit a website form
- Book a consultation
- Contact us by email or phone
- Use our website
- Provide project assets or business information
- Interact with our marketing or online content
How we use your information
We use your information to:
- Respond to enquiries
- Arrange consultations
- Prepare video concepts or proposals
- Deliver our services
- Manage client projects
- Send service related communications
- Improve our website and marketing
- Maintain business records
- Comply with legal obligations
Lawful basis for processing
We process personal data where it is necessary to respond to enquiries, take steps before entering into a contract, perform a contract, comply with legal obligations, or pursue legitimate business interests such as improving our services and communicating with potential clients.
Marketing communications
We may contact business contacts about relevant services where permitted by law. You can ask us to stop sending marketing communications at any time.
Calendly and booking tools
If you book a consultation through a third party booking tool such as Calendly, your information may also be processed by that provider. You should review their privacy policy for details of how they handle your data.
Website analytics
We may use analytics tools to understand how visitors use our website, which pages are visited, and how the website performs. This helps us improve the website and user experience.
Cookies
Our website may use cookies or similar technologies to improve functionality, analyse usage, and support marketing. Where required, users will be able to manage cookie preferences.
Sharing your information
We do not sell personal information. We may share information with trusted service providers where necessary to operate our business, including website hosting providers, booking systems, email providers, analytics providers, project management tools, payment providers, and professional advisers.
International transfers
Some service providers may process data outside the UK. Where this happens, we aim to use providers that apply appropriate safeguards for personal data.
How long we keep information
We keep personal information only for as long as necessary for the purpose it was collected, including responding to enquiries, delivering services, maintaining business records, meeting legal obligations, and resolving disputes.
How we protect information
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Your rights
Depending on the circumstances, you may have the right to:
- Access your personal data
- Ask for inaccurate information to be corrected
- Ask for your information to be deleted
- Ask us to restrict processing
- Object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise your rights, contact us using the email address listed above.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner's Office.
Third party links
Our website may link to other websites. We are not responsible for the privacy practices or content of third party websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.
